Titan Hotel Group, a growing hotel management company, is seeking an IT Tech to be the day-to-day support of all IT systems, computer networks etc. Additional responsibilities include support of equipment connected to the network, hardware, and software support. This job may require to be on call as needed (nights & Weekend).

Duties and Responsibilities:

• Responsible for smooth functioning and coordination of vendors for Guest Internet, and other software vendors.
• Responsible for overseeing and handling network configuration, servers, workstations, networking equipment, PBX, email accounts, and support for the underlying server/desktop infrastructure.
• Must know the network fundamentals, general network setup, and device configuration.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, active directory, firewall, and VPN applications.
• Ensure regular daily backup is taken and antivirus setup.
• Knowledge of cyber security and implementation of security plans to maintain upkeep and protect data.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Maintain email accounts and provide support for Microsoft 365 apps and services.
• Able to perform other IT or Systems related tasks assigned by management.

Position Experience and Requirements:

• Degree in IT/Computer Science
• Knowledge of Marriott and Hilton or another Hotel Brand IT standards & requirements a plus.
• Preferred experience with these Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail, Guest Network, Back Office Network).
• The position will be situated in the Corporate Office and will require travel to different locations.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Location: Harrisburg PA